- Health Assured Employee Assistance Programme.
Our new Employee Assistance Programme (EAP) gives you* 24/7/365 confidential support on mental health and many other of life’s issues or problems, not just work related matters. It is a service delivered by external provider, Health Assured.
* Spouse / partner and children 16-24 yrs of service staff living in the same household are also able to access support through this helpline.
To access the services available to you please call the FREE & CONFIDENTIAL HELPLINE on 0800 030 5182
To access EAP support online through the health portal: www.healthassuredeap.comusername: SYFRpassword: EAP
The EAP app can also be downloaded through Apple App Store and on Google. Use the SYFR code: MHA131327
- SAPPER Support.
24/7 PTSD helpline staffed by veterans and 999 personnel. Able to provide emotional and physical support to sufferers of PTSD and other associated mental health issues.
Telephone: 0800 040 7873/ 0800 040 7783
Text: 07860 018733
Email: [email protected]
Website: Home – Sapper Support
- The Firefighters Charity.
The charity offers both physical and psychological support and rehabilitation. As well as offering support, they also provide self-help information and advice on a range of issues.
Call: 0800 389 8820 between 8am – 5pm from Monday to Friday
Visit the website: https://www.firefighterscharity.org.uk/how-we-help-2
- SYFR Occupational Health Unit.
The service’s Occupational Health (OH) specialists are ideally and uniquely placed to support and help people stay in work and live full and healthy lives. Our OH department look to proactively prevent, rather than treat ill health in the workplace. The department has the ability to refer employees for confidential face-to-face counselling and physiotherapy services.
The Occupational Health Unit can provide support for any member of staff worried about their own or a colleague’s health. You can refer yourself by contacting the team on extension 2273, or emailing [email protected]
You can also self-refer by going onto UBIK. Once in UBIK click on absence management and then Add OH Self-Referral
OR
Your line manager can complete a confidential management referral with your consent, again through UBIK. This is done by selecting absence management, all staff view and then the medical briefcase next to the appropriate employee.
